My Chauffeur Security Center

My Chauffeur takes your security seriously and takes reasonable steps to protect your information. No data transmission over the Internet or information storage technology can be guaranteed to be 100% secure. The following is a summary of the measures My Chauffeur takes to protect your information and descriptions of ways we implement these measures for different types of information you may provide to us.

My Chauffeur continues to evaluate and implement enhancements in security technology and practices; however we can only take steps to help reduce the risks of unauthorized access. Each individual using the Internet can take steps to help protect their information and further minimize the likelihood that a security incident may occur. We describe some of those measures that may be helpful in these pages and within our Security Tips. To view our Privacy Policies, click HERE.

Security Steps We Have Taken

  • Credit Card Security
    The information you provide will be stored securely off-line. Credit Card information is not taken on-line but rather taken by phone and is stored off-line in a secured environment. Once you choose to store your credit card number with My Chauffeur, it will not be displayed back to you.  Instead, when we send you your reservation confirmation, you will only see asterisks and the last four digits of your number. To the best of our knowledge, My Chauffeur has never had a security breach.

  • Secure Storage
    My Chauffeur maintains reasonable physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

  • Vendors and Partners
    My Chauffeur works with vendors and partners to protect the security and privacy of user information.

  • Employee and Contractor Access to Information
    My Chauffeur limits access to personal information about you to those employees who we reasonably believe need to come into contact with that information to provide services to you or in order to do their jobs.

  • Education and Training for Employees
    My Chauffeur has implemented a company-wide education and training program about security that is required of every My Chauffeur employee.

Reporting incidents

  • To My Chauffeur

    • If you believe your My Chauffeur account has been compromised, please report the incident using our contact form.

    • If you are a member of the security community and need to report a technical vulnerability, contact:

To Law Enforcement
In the event that you believe that your personal safety is at risk or if you believe that you may be the victim of identity theft or other illegal conduct, please contact the appropriate federal, state or local law enforcement agencies directly.




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